website privacy and cookies policies

This Privacy and Cookies Policy applies to the website www.deltaglobalsource.com and any subdomains thereto, and any webpages displayed on or through www.deltaglobalsource.com or such subdomain (collectively the “Site”) which is run by Delta Global Source UK Limited (the “Company”, “we” or “us”) with an address at Unit H, Whiteacres, Whetstone, Leicester LE8 6ZG. The Company is the data controller and is responsible for your personal data.

The Company respects your privacy and is committed to protecting your personal data. This Website Privacy and Cookies Policy (the “Policy”) explains how we look after your personal data when you visit the site and tells you about your privacy rights and how the law protects you. The Policy also explains how the Company collects, uses and discloses personal information about you when you visit the Site and when you contact the Company, whether by e-mail, post, telephone or using the contact options on the Site.

The information you provide to us through the Site will initially be collected by the Company but may then be shared with affiliates of the Company (the Company, together with its affiliates, the “Group”).

If you have any questions about this Privacy Policy, please contact us at:

Delta Global Source (UK) Limited
Unit H, Whiteacres
Whetstone
Leicester
LE8 6ZG
hello@deltaglobal.co

What Type of Personal Information Does the Company Collect and Why?

We may collect website use information. Our collection of this information may involve the use of cookies and Web beacons. Please see “Cookies” section below for more information. If you use the Site’s search feature, queries and results are logged anonymously without any user-specific details being collected.

If you want to contact us or to use certain features that we provide on the Site, you will need to provide us with some additional personal information so that we can liaise with you and deal with your request, query or application. If you choose to provide us with your personal information, we will collect that information for our own use and for the purposes described in this Policy.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

In connection with your use of the Site and its features, we may collect certain personal information from you. Some of this information is only collected if you choose to provide such information to us, while some is collected automatically.

The following are the categories of personal information that we collect from you:

  • your full name, title and gender
  • your work and home contact details
  • the reason for your contact
  • if you create an account: your username, password, e-mail address, full name, address and phone numbers
  • employment and educational details for job applications
  • financial account information
  • contact and marketing preferences
  • information necessary for legal compliance
  • standard internet and website log information

This information will be collected primarily from you, but we may also collect it from public sources, government, tax or law enforcement agencies, and other third parties.

Policies

The Company may use information about you for the following purposes:

  • to respond to your requests
  • to process and administer applications or purchases
  • to improve products and services
  • to administer the Site
  • for internal record-keeping
  • to contact you for the above reasons
  • for direct marketing (with consent)
  • as part of company restructuring or sale
  • to perform contracts with you
  • for legal and regulatory compliance

Some of the information may be kept in paper files or in electronic databases. Most processing is necessary for fulfilling requests, complying with the law, or serving legitimate interests.

What is the Legal Basis for the Use of Personal Data?

  • Consent (e.g. cookie use)
  • Contractual necessity (e.g. billing)
  • Legal obligation (e.g. record keeping)
  • Legitimate interests (e.g. internal data sharing)

Does the Company Share Personal Information with Third Parties?

Information is shared on a ‘need-to-know’ basis with relevant staff and affiliates. Third-party service providers may access information for necessary tasks under strict contracts. Legal requests or law enforcement demands may also require disclosure. Personal data is never sold but may be shared during business restructuring.

Will Your Personal Information be Transferred Abroad?

Some recipients may be outside the EEA. We use appropriate legal mechanisms (e.g. standard contractual clauses) to protect this data. Copies of these safeguards are available on request.

What Choice Does the Company Offer You with Regards to Direct Marketing?

We may contact you with promotional material, surveys or offers by email, phone, SMS, or post. Your consent will be obtained where required, and you will be told how to opt-out.

What Safeguards are in Place to Protect Your Personal Information?

We employ physical, technical, and administrative safeguards to protect data. While we strive to secure your data, we cannot guarantee absolute security. Online communications involve inherent risks.

What Rights do You Have in Relation to Your Personal Information?

  • Access your personal data
  • Request correction
  • Request erasure
  • Object to processing
  • Request restriction
  • Request data transfer
  • Withdraw consent

To exercise your rights or raise a complaint, contact us using the details above. You can also contact the ICO (www.ico.org.uk), though we encourage you to speak with us first.

Data Retention

We retain data only as long as necessary for legal or business purposes. Retention periods are determined by data type, risk, use purpose, and legal requirements. Details are available on request.

How We Use Cookies

Cookies help us improve the Site and user experience. We use different types of cookies:

  • Strictly necessary cookies for site functionality
  • Performance cookies to analyse site usage
  • Functionality cookies to remember preferences
  • Targeting/advertising cookies for marketing relevance

We also use Web beacons and Google Analytics. You may manage cookies in your browser settings. Visit www.allaboutcookies.org for more info or use Google's Opt-out Add-on.

Cookie Settings

You will be asked for cookie consent when first visiting the Site. You may reject or accept cookies, or manage them via browser settings. Continued use without action is treated as consent.

Changes to This Policy

We review and may update this Policy periodically. Check the date of the latest version and visit this page for updates. Major changes will be communicated clearly.

Want to Know More?

If you’d like to know more about any of the information above, get in touch with our team.

How Can We Help You?

Speak with our team about creating distinctive, sustainable packaging that enhances your brand experience.

Leicester (HQ) - Office
+44 (0)116 284 7171
Hong Kong - Office
+852 9768 2223
Shanghai - Office
+852 3595 5910

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